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GUIDELINES FOR APPOINTMENT BOOKING.

These terms and conditions are for the booking of appointments with STVN WAYNE for bespoke fashion services. It is advisable to read this section properly before proceeding to book an appointment.

All appointments for fashion consultations, are to be booked on the website and not via WhatsApp so that we can be able to prepare properly for your session based on the information provided in the appointment booking form so as to give you a personalized experience.

Kindly indicate your preferred appointment type e.g. “virtual appointment or in person appointment”. 

Virtual appointments 

Virtual appointments are carried out on WhatsApp only, therefore it is advisable to provide an active WhatsApp number when filling the form.

WhatsApp appointments can either be video call or voice call or via WhatsApp chat and standard duration is 30minutes. The duration may be extended for special cases.

Kindly confirm the date selected on the form before submission, we will then reply within 24hrs to provide you with available time slot options that best suits you.

In person appointment;

This is currently only available to clients in Lagos. This can either be as a visit to our lekki or Surulere office or home service.

Please note that home service appointment may incur a fee and this depends on the location provided in the form. If there is an available slot for the date selected, you will be sent an invoice either via mail or on the WhatsApp number you provided in the form. 

Standard meeting duration for either office meeting or home service is between 30min-1hr.

After the confirmation of an “in-person” appointment and due to some reason, you would like to reschedule, kindly inform us via call or text, so that we can reserve another slot for you.

Please note:

During the course of the consultation (either virtual or in-person), design options may be sketched and presented to you for your selection.

Please note that such designs are intellectual property of STVN WAYNE and should be treated as confidential and the brand prohibits any client from later reproducing or redistributing or using the non-selected but presented designs without a written approval by STVN WAYNE.

Payments only validates orders and 70-75% down payments is advised.